Frequently Asked Questions
Your guide to mindful shopping and sustainable style.
What materials are used in your clothing collections?
We prioritize sustainability and comfort by using premium organic cotton, bamboo fibers, and recycled linen. Every garment is designed to be breathable, durable, and kind to the planet.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout if you need your zen style sooner.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own for the perfect fit.
Do you ship internationally?
Yes, The Zen Shop ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
How should I care for my Zen Shop garments?
To maintain the integrity of our natural fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat tumble drying.