Returns & Exchanges

At The Zen Shop, we want you to feel complete peace of mind with every purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Our goal is to ensure your wardrobe reflects your inner harmony through a seamless and stress-free return process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.